Delta Absolutely Nails It With A Celebrity Moment On One Of Their Planes!

I love this moment by Delta. They used social media to interact with a celebrity, then turned it into an onboard moment that got them even more positive attention. Airlines don’t do this enough. Given, they get their teeth kicked in on a regular basis. Trying to personalize the relationship more with customers is difficult but rewarding.

Element Times Square West Review: Better Places To Redeem Your Points

I haven’t been doing as many hotel reviews lately as I probably should be doing.  Given, I’ve ended up in a bunch of places folks probably don’t need a review of.  Stillwater, Fort Wayne, Fresno and Peoria are all nice places.  But, you’re unlikely to need in-depth reviews to pick hotels.  New York City on the other hand….. Element Times Square West Review The Element is located at the corner of 8th ave and 39th street in Manhattan.  That’s half a dozen blocks North of Penn Station.  I had a […]

American Airlines Changes Policy On Delays And Cancellations, Tougher For Customers. Is It Fair?

Have you ever had a flight that was delayed or cancelled? Did the airline move you to another airline so you could get where you needed to go? Do you think it’s fair for an airline to move some passengers to another airline during delays or cancellations but not move others?

New Episode: Win A Signed Book And Free Car Rentals!

The newest Miles To Go episode is ready for you to download and listen!   We had a unique segment this week with Linnea Hartsuyker, author of The Sea Queen.  This is the second book in a trilogy, the first being The Half-Drowned King.  Linnea was nice enough to sign a few copies of her newest book for me.  That means they’re gifts for you, my faithful readers and listeners. Pop on over to my podcast website for the details on how to win.  And, I wouldn’t hate it if you […]

Win A Copy Of The Sea Queen Signed By The Author!

In case you missed it…. I’m having quite a bit of fun with the podcast right now.  We had a unique segment this week with Linnea Hartsuyker, author of The Sea Queen.  This is the second book in a trilogy, the first being The Half-Drowned King.  Linnea was nice enough to sign a few copies of her newest book for me.  That means they’re gifts for you, my faithful readers and listeners. Pop on over to my podcast website for the details on how to win.  And, I wouldn’t hate […]