A top voice in the hotel industry thinks hotel guests appreciate resort fees. I have yet to meet a hotel guest that agrees with that sentiment. What’s your opinion?
Resort fees are uniformly hated by customers. They don’t bother me as much as some other folks. However, a recent announcement by Booking.com does bother me. The online travel agency is poised to make more money when you book a hotel with a resort fee. And, that’s not good for consumers in any way, shape or form.
World of Hyatt and American Airlines are going old school. Members of both loyalty programs can enjoy double dip opportunities, earning both points and miles on hotel stays and flights with Hyatt and American. Additionally, elite members of one program will be able to status match to the other. In some cases, members will have a shortcut to top-tier status.
Every once in a while there are opportunities for me to feature content on Pizza in Motion that otherwise wouldn’t be possible. Today’s post is an example of that. I don’t have any plans to be in Turkey anytime soon, But, my best friend David had a stopover at Istanbul’s new airport recently and offered to write a few paragraphs up for my readers. Hope you enjoy! Hi everyone! I have a confession to make. I’m not Ed, and I’m not eating a doughnut. But for this post I’m playing the part of Ed. […]
It’s worth trying ways to make the passenger experience more pleasant on airplanes, even if some of the proposed solutions don’t sound like they’re actually better. But, is Delta creating more space for passengers? No, not even if they say they are.
Wi-Fi is so critical for me on airplanes, and yet so unreliable. I’ve begun tracking my success rate with Wi-Fi on different carriers to see if my frustration in the moment matches my results. So far, with almost half of my flights experiencing some sort of Wi-Fi issues, my frustration seems appropriate.
Every year around this time (well, usually earlier if I’m not running behind) I share with you who I think the best airline and hotel loyalty programs are. We’re wrapping up the voting for the Freddie Awards this year, the largest independent ballot to determine who’s the best. Millions of individual voters like me and you determine who the winners are, not a panel of “experts”. I’ve been a volunteer helping organize the Freddie Awards for almost a decade now and enjoy watching the public determine the winners. I hope […]
This is sad to see, but appeared inevitable for some time now. WOW Air is (was?) an Iceland-based carrier that provided low-cost service between many cities in the US and Europe. Their purple planes stuck out amongst more bland liveries at airports. However, they’ve been in financial distress for quite some time. They failed to get a deal done with two different airlines as a last resort in the past week, which meant they were pretty much out of moves. Well, this morning it appears that they have canceled all […]
Maybe I’m calling this one a bit early, but it looks like the brightly colored purple planes of WOW Air are very quickly going to become a memory. On Friday, they announced that their most recent attempt to attract a buyer (Indigo Partners, who has experience in the industry) had failed. At the same time, they announced that they had entered talks with IcelandAir again. They said that they expected those talks to conclude by today (Monday). I’ve been in the business world long enough to be able to translate this. WOW […]