Hyatt announced a promotion today that should make business travelers (and maybe a few leisure travelers) happy this summer. It involves two of their full service brands, Hyatt Regency and Grand Hyatt. Members who stay a minimum of 5 nights on eligible rates in the promotion period will receive 2,500 bonus points. Details: Effective June 1, 2018, World of Hyatt members can earn 2,500 Bonus Points after every five qualifying nights at Grand Hyatt and Hyatt Regency hotels, with a checkout date of August 31, 2018. Members must register […]
As a business traveler, I’m a pretty big fan of “surprise and delight”. Traveling on almost a weekly basis, I expect to have the occasional bad service. I expect dirty hotel rooms, crabby employees and general crankiness. The occasional surprise goes a long way.
Oscar Munoz takes a stand for his employees in a recent Q&A meeting. It’s great to see him standing behind his employees, regardless of how you or I might feel about the politics of the situation.