A Day Late And A Dollar Short. Hyatt’s Chief Marketing Officer Is Out
Expected changes at Hyatt have me lamenting just a bit those changes from last year.
Jeff Zidell
My Conversation With Hyatt Hotel’s New Head Of Loyalty, Mark Vondrasek
When I read the reports of other bloggers about their conversations with the new head of loyalty at Hyatt, I thought I needed to take a different tact. Since most people spoke to him around the same time, the questions were similar. Will there be changes to the mid-tier? What about the expiration dates on free nights?
I chose to try to engage Mark on core values, vision for the program. I avoided too much in the way of defining one benefit or change. After one week on the job, there just aren’t likely to be concrete answers on very specific issues.
I enjoyed my conversation with Mark. Whether we learned a lot of new information is up to you to determine.
A Big Change At Hyatt Reinforces The Difference Between Membership And Loyalty
Last week was a bit of a stunner for me. I was sitting in a meeting in Des Moines, Iowa. It was late in the day and I’d been ignoring my e-mail a bit as the presentations stretched on. We hit a bit of…
Hyatt Drops Two Interesting Offers In My Mailbox. Keep An Eye Out
You may see a bit of a new look on Pizza In Motion. Thanks to Denny from the Boarding Area team for the new digs.Please let me know what you think of it. There are a few tweaks to make, but I like where…
Milepoint Members Enjoy A Hyatt Happy Hour
What do you get when one of the most likable executives in the travel industry invites 25 or so frequent travelers to come have a drink? The Milepoint/Hyatt Happy Hour. No question I’m a Hyatt HomerTM. But I think the attendees at this event…
Viva Las Vegas! Hyatt/M Life Status Matches & Live Chat Tomorrow
Courtesy of Jeff Zidell, Senior Vice President of Hyatt Gold Passport on Milepoint: Dear Milepoint members, I wanted to remind you about the live chat that I will be cohosting, tomorrow at 7 p.m. MDT, with MGM Resorts Senior Vice President of Brand Strategy…
Milepoint Brings You A Great Opportunity: Talk Live To The Head Of Hyatt Gold Passport And MGM’s M Life Programs
I love learning more about my favorite airlines and hotel chains. That’s why I’m always pretty pumped when Milepoint is able to present these types of experiences to the community. Jeff Zidell, the VP of Hyatt Gold Passport, is one of my favorite people…
StarMegaDO4: Getting Things Started In The US, Hyatt Regency SFO
StarMegaDO4: Getting Under Way StarMegaDO4: Sheraton Gateway LAX Review StarMegaDO4: Lufthansa LAX-FRA Departure And Star Alliance Lounge StarMegaDO4: LAX-FRA On a Lufthansa 747-400 StarMegaDO4: Media Roundtable With Jeff Zidell and Other Hyatt Execs StarMegaDO4-Frankfurt Lufthansa Welcome Reception StarMegaDO4: 18 Hours in Zurich, Park Hyatt…
Taking Hyatt To Task Just A Little Bit For A Recent Change
In a recent Milepoint thread, Jeff Zidell (VP, Hyatt Gold Passport) announced that they would be discontinuing the Platinum Extras benefit for Platinum members of their Gold Passport program. Now, I’m lucky enough to have been given Diamond status as a match to my…
StarMegaDO4: Media Roundtable With Jeff Zidell And Other Hyatt Execs
Jeff Zidell, who’s been a big supporter of the Milepoint community and the MegaDOs for quite some time, took a few minutes to sit down with members of the media and blogsphere during StarMegaDO4. He covered some of the recent highlights for Hyatt and…