Just when I thought 2020 was the weirdest travel year I’d ever see, 2021 did everything it could to rival it. Our family took a sharp left-hand turn during the pandemic and bought an RV. We spent a fair amount of 2020 camping, a completely different way to travel. That bled into 2021, though as the year turned to spring and summer I got back on the road for work again. 2021 had moments of “normal” but they were mostly defined as the “new normal“. Airline schedules were geared towards […]
Travel brands across the world have been struggling with how to get customers to travel since the start of the pandemic. Many of those offers were patchwork in the beginning to solve a problem that seemed to be measured in weeks, maybe months. Six months later it’s clear that travel is on a very slow path to recovery and major travel companies need a long-term plan. Hilton recently made clear how much they value increasing/retaining their loyalty ranks in 2021. Hilton Reduces Elite Status Requirements Early on, Hilton was the […]
Hilton is the first of the big hotel chains to make a move, and in a big way. They’ve announced changes to their elite status program and reservation flexibility that are very positive for customers. Is it enough for them to steal business from their competitors? We’re months away from having that answer.
You might wonder why I’m bothering to write this post in late February. While I’ve always written this blog with you, the reader in mind, I do use this as a place to keep track of things. I like to look back and see if my travel ended up the way it did. I reviewed my airline elite status earlier this year, and now it’s time to take a look back at my 2019 hotel elite status achievements. As a business traveler, I value elite status. It provides me two […]
We’re halfway through the year and it’s time to look at what’s working and what’s not with hotel status. My patterns have followed largely what I thought they would have in 2019. I’m further ahead than I want to be in some respects, with too much time on the road. What’s your year look like chasing hotel elite status?
Hilton continues to try to up their game in the hotel loyalty space. They are rolling out a beta program offering confirmed suite upgrades at time of booking to elite Diamond members of the Hilton Honors program. If this comes to fruition it vaults them over Marriott to a similar level as Hyatt in treatment of top-tier elite members when it comes to upgrades.