Family Travel

Does Excellent Customer Service Still Exist? What About Good Manners?

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The flying experience can be so much more then getting from point A to point B.  With so many complications arising and service levels eroding generally, many people feel more like they’re boarding a flying bus than the upscale experience of my father’s age of flying.   I wanted to share the story of a day where travel plans went awry, and yet it turned out to be a great day for a number of reasons.  The story also includes a flight crew that made our day extra special in […]

Frontier Airlines Lowers Change Fees. Yes, You Read That Right.

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Frontier Airlines is lowering their change fees across the board. Effective immediately, the airline has eliminated change fees if you change your flight more than 90 days ahead of time. They’re also lowering fees for changes closer in. This is definitely a positive move.

Which Way To The Plane?  Take Alpha To Bravo

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The best laid plans… So, before this picture, I had a couple of days planned to get caught up on a bunch of blog posts I need to write. The good news is that they don’t think it’s broken, but we’ve got two weeks in a cast to be safe, then a follow-up (and hopefully a cast free rest of the summer). At any rate, hoping to get back to blogging shortly. In the interim, here’s a little bit of info only an aviation geek could find funny/interesting. Upon landing […]