Family Travel

Does Excellent Customer Service Still Exist? What About Good Manners?

The flying experience can be so much more then getting from point A to point B.  With so many complications arising and service levels eroding generally, many people feel more like they’re boarding a flying bus than the upscale experience of my father’s age of flying.   I wanted to share the story of a day where travel plans went awry, and yet it turned out to be a great day for a number of reasons.  The story also includes a flight crew that made our day extra special in […]

Why The Current Southwest Airlines Credit Card Offer Is The Best One For Families

Southwest really wanted to make a splash, and they sure did. I’ve got a blog post breaking down why this is a great offer for families as well as a podcast episode where Jen (our resident Southwest expert) and I dig in to it including how to keep the companion pass for 2020.