Author: Edward Pizzarello

My goal in life is to fill my family’s passports with stamps, creating buckets of memories along the way. You’ll find me writing about realistic ways for normal people to travel the world, whether you’re on a budget or enjoy luxury. I also enjoy taking us on the occasional detour to explore the inner workings of the travel industry.
a group of people standing in line

Customer Service Really Shouldn’t Be This Hard

We’ve all had frustrating customer service experiences, sometimes almost daily. In this case, I likely wouldn’t have given it a second thought, and it almost certainly wouldn’t have ended up on the blog. But, my feeble mind forgot that I had already dealt with the issue I was being excluded for.