American Airlines confirms they will aloow carry-on bags on basic economy fares starting September 5th for all tickets purchased or flown.
Basic Economy is the latest customer UN-friendly creation to come out of Scott Kirby’s lab. While not totally his making, he’s spent enough time pumping it up with steroids. The product being rolled out still needs to be tweaked. And, some more attention needs to be spent on how to make more money off the most loyal customers.
Basic Economy fares continue to spread to more markets. That means more frustrated customers. American Airlines made an announcement that makes things better for customers. That’s a welcome change.
United Airlines has been rolling out Basic Economy fares on so many routes. At this point, pretty much all domestic routes offer Basic Economy in some fashion. How many people are booking them, and how much money is it generating for United Airlines?