New Episode: How The Airlines Are Screwing Customers, Cranky Flier On A Roll

You may have missed it when we released it, but a new Miles To Go episode is ready for you to download and listen!

I reached out to Brett Snyder, Cranky Flier about one of his recent posts.  If you don’t know him, he’s an ex-airline employee who knows a ton about the industry.  He runs his own business (Cranky Concierge) that will bail you out of trouble when you’re flying.

Brett has strong feelings on the way the Big 3 US airlines are handling seat assignments.  His argument struck a chord with me and he agreed to come on the podcast to discuss it.  Along the way, we got sidetracked and ended up discussing a painful new American Airlines policy and United’s efforts to keep their customers from breaking the rules.  It’s a bit of a long segment, but we could have talked for an hour.  I thoroughly enjoyed it and can’t wait to have Brett back on the podcast again.

We wrap up the show with news of a hotel status match offer you may want to look into and a reminder on the value of shopping portals.

Hope you enjoy the show!

Where Can I Find The Podcast?

You can subscribe through the Apple Podcasts App and find it a bunch of other places as well:

Google Play


Miles to Go Website

RSS Feed


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And, I hope you’ll check out my podcast, Miles To Go.  We cover the latest travel news, tips and tricks every week so you can save money while you travel better.  From Disney to Dubai, San Francisco to Sydney, American Airlines to WestJet, we’ve got you covered!


  1. Hi Ed, the 10/24/2018 iTunes release date on this episode threw me off too. Your post had a 11/16/2018 date stamp, so I kept looking for the episode in the first or second week of November 2018 in iTunes. I’m a long time Cranky fan, but this was my first time listening to your podcast. I’ll have to come back more often. Great job! Haj

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