I’m not an NBA fan, and yet I couldn’t help but comment on last night’s NBA Finals game between the Miami Heat and Oklahoma City Thunder. LeBron James has been vilified more than Richard Nixon and I’m still not entirely sure why. Don’t get…
I’ve never been the biggest Doug Parker fan. I think he says thing sometimes just to make headlines, and frankly I think he has something of an ego. So, to see stories like this one keep popping up is a bit annoying. Doug says…
It’s only June and I’m already over 80,000 miles in the air for the year. Now, some will scoff at that number and have probably booked much more than that. Most of my trips are domestic short haul, so there’s a bunch of them….
I decided I wasn’t really satisfied with the compensation offer United had made me previously for my delay, so I decided to write them another note. In case you don’t have the whole story, you can read about my compensation request here and the…
I had another one night stay in NYC this past week, so I decided to try the Grand Hyatt New York. This property has gotten some bad reviews over the last few years but it had recently completed a renovation so I wanted to…
As I’ve started to blog more frequently, I’ve started to come across other people in the blogosphere that are doing some pretty cool things. And, while I wouldn’t buy an RV if I gave up my day job, I applaud this couple for doing…
I recently (finally) heard from United on my 5-hour delay from 4 weeks ago. In case you missed it, the original post is here. It took about 3 weeks for United to reply to my e-mail. This was a bit of a surprise as…
Scott McCartney’s weekly piece in the Thursday Wall Street Journal is one I look forward to reading each week. With few exceptions I enjoy what he writes. Sometimes it’s high-level, sometimes entry level. And, while Scott takes views I sometimes disagree with, he doesn’t…
AA and HP have agreed that HP will not be building a custom solution for AA’s new passenger services system. Maya Liebman, whom I know and respect, said in part: “I think we have tended to create our own thing not necessarily because it’s…
From Milepoint, 90% of ANA passengers surveyed say their overall Dreamliner experience met or exceeded their expectations. This doesn’t surprise me at all. The cabin pressure and humidity made such a striking difference for me on my long flights. In case you missed it,…