This one won’t last long. Be sure to get your easy 5,000 IHG Rewards points!
I love this moment by Delta. They used social media to interact with a celebrity, then turned it into an onboard moment that got them even more positive attention. Airlines don’t do this enough. Given, they get their teeth kicked in on a regular basis. Trying to personalize the relationship more with customers is difficult but rewarding.
After having their website shut down by the Chinese government, Marriott is removing banned books from their hotels and self-reporting to the Chinese government. They’re also publicly broadcasting personnel they’ve fired over incidents involving these perceived disrespectful actions.
The Best of the Rest is my effort to summarize all the travel/miles & points stories that interested me on a daily basis but didn’t have time to write about in length. Culled from over 100 blogs/authors I follow, some are passed along without comment, while I add my analysis to others. This is your shortcut to find out what’s going on in the travel world without having to read dozens of travel blogs to get all the best info.
2,000 posts seems like an awful lot. And yet, that’s how many posts I hit today with my glamour or gloom post. That just seems incredible to me. I’ve been blogging regularly for the last few years now after taking some time off. I’m really enjoying it, especially answering questions for people. And, while I don’t make a lot of money off of this blog, I did want to give a little something back to say thanks. Nothing against people who hold contests for such things, but the way I […]
JetBlue’s fabulous Mint service is coming to the Caribbean. HT: CrankyFlier JetBlue is also offering double points on all transcon flights for the next two months. I don’t collect TrueBlue points, but that’s a pretty solid value for a revenue-based program. Why American Airlines believes it was right to cancel those $0 China fares if the reservation was “held” but not ticketed. I think it’s a compelling argument. Matthew does a bunch of research to arrive at the ultimate conclusion. This is entirely different from the airline’s obligation to honor […]