It’s no secret that recent American Airlines changes weren’t well received by the frequent travel community. Some folks in the blogsphere and elsewhere were upset about American’s lack of notice while others were just plain upset they made the changes. I was on record…
It can be a bear to keep track of the dozens of programs I have miles in. Add to that extra accounts for the rest of my family members and I’ve got a part-time job on my hands. Award Wallet is one of my…
Good news from my favorite airline late last week. One of the very special people in charge of a frequent travel program, Suzanne Rubin, has been tapped to stay in charge of the AAdvantage program when the American Airlines/US Airways merger is completed. You…
Suzanne Rubin, the President of AAdvantage, is going to be answering questions live on Milepoint at 9pm EDT/8pm CDT/6pm PDT. There aren’t many opportunities for us normal folk to ask questions of people that run massive programs like AAdvantage. I’ve had the good fortune…