Hilton continues to try to up their game in the hotel loyalty space. They are rolling out a beta program offering confirmed suite upgrades at time of booking to elite Diamond members of the Hilton Honors program. If this comes to fruition it vaults them over Marriott to a similar level as Hyatt in treatment of top-tier elite members when it comes to upgrades.
Marriott’s CEO Arne Sorenson went on national television to tell customers a story about why their passport data was stolen as part of the data breach. The story was false. And, not just a little.
Two weeks is enough time to work out the kinks on the Marriott/SPG integration, right? How about two months? Apparently, that’s not long enough, either. While members continue to have these issues, Marriott sits mostly silent. They do find time to tell investors things are great. It doesn’t seem they’re spending the time to ask customers if that’s actually the case.
Airlines worldwide were directed by China to comply with their demands to show places like Taiwan as part of China. After some initial noise by the airlines and the US government, US-based airlines appear to be complying.
The Best of the Rest is my effort to summarize all the travel stories that interested me on a daily basis. I don’t have time to write about them in length, but picked some of the best below. It’s a shortcut to find out what’s going on without reading dozens of travel blogs to get the best info.
Marriott has changed course and announced that they will offer higher lifetime status to Starwood Preferred Guest lifetime Platinum members who hit a certain night threshold by the end of 2018.