DOT

DOT Sends Delta To The Back of The Line Again On Haneda

There have been a whole bunch of chapters in the saga to find a home for the last non-operating frequency between the US and Tokyo’s Haneda airport.  Delta had the slot for a while and was operating the bare minimum of service from Seattle to keep the slot.  American Airlines lobbied for the slot, badgering the DOT about it until Delta finally gave the slot up. Delta waited until the exact day when American was supposed to launch service and poked American back, petitioning the DOT to take the slot […]

DOT Rules In Favor Of United on The “Krone Krime” Fares

I was just reading on View From The Wing that the DOT decision is out on the mistake fares United was offering a couple weeks ago for dirt cheap travel from the UK to points abroad. Gary notes that the DOT essentially ignored parts of their own rules to side with United here (which may ultimately be the correct decision): It’s because they don’t like consumer actions that they came to this decision (‘contributed to this decision’) rather than that the rules don’t actually apply to fares ‘not marketed to […]

United Says They WIll Not Honor Yesterday’s Mistake Fares

The news came out last night from United that they would not honor those incredible sub-$100 fares in Business and First class from Europe to the US and beyond.  Here’s the text of the note United is sending to people who booked those tickets: We have discovered an error with a vendor’s currency exchange rates that temporarily allowed customers to book reservations through the Danish version of united.com at prices that were incorrect, despite United having filed the fares properly. We have suspended sales from our Danish website until the […]

Should The Government Control Whether You Can Make A Phone Call On Your Next Flight?

It’s been almost a year since the FAA officially said it was okay to use electronic devices from gate to gate on flights in the United States. Late last year, the FCC proposed overturning the ban on in-flight cell phone calls.  At the time, I was strongly opposed to allowing phone calls on planes. And, I think I’ve changed my mind.  I’m trying to reconcile my philosophical view of the industry and my own personal desire to want to call my kids and say good night when I’m on a […]