Mistake fares are a big part of this wonderful world of miles and points. We celebrate when those mistakes work out in our favor, like those Beijing fares in first class for $400. Those were so popular, Lucky is hearing about them as he criss-crosses the globe on those very fares.
We even obsess about the deals that don’t come to fruition, like the recent United “Krone Krime” fares.
The fervor has gotten enough media attention that the DOT had to step in and contradict their own regulations.
But, who protects us from those mistake fares where we’re charged too much? 😛
Airline revenue management is a complicated game, and yet I still get a chuckle when I see things like this. I was searching for flights to Madison, Wisconsin. First, what Matrix showed me as individual segments on Frontier:
But, hey. When you put them together…..
We should be outraged! Where is DOT to protect innocent consumers from booking this fare? 😛
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