Hotel Elite Status

My Conversation With Hyatt Hotel’s New Head Of Loyalty, Mark Vondrasek

When I read the reports of other bloggers about their conversations with the new head of loyalty at Hyatt, I thought I needed to take a different tact. Since most people spoke to him around the same time, the questions were similar. Will there be changes to the mid-tier? What about the expiration dates on free nights?

I chose to try to engage Mark on core values, vision for the program. I avoided too much in the way of defining one benefit or change. After one week on the job, there just aren’t likely to be concrete answers on very specific issues.

I enjoyed my conversation with Mark. Whether we learned a lot of new information is up to you to determine.

Did You Win Hyatt Globalist Status From Me?

Hyatt’s top-tier status is the most valuable top-tier status in hotel loyalty right now.  I’ve been a Hyatt Diamond member for many years and with the recent program change become a Globalist member (truth be told, I’m now Lifetime Globalist and loving every minute of it). The folks at Hyatt were nice enough to let me bestow Hyatt Globalist status upon one lucky reader.  You don’t get all the cool perks (no free night or guaranteed suite upgrades unless you meet the 60-night threshold).  But, you’ll get all the other […]