United performs above average in July but still below every other airline I’ve flown. Is this the start of a positive trend?
What should you do when 150,000 miles disappear from your United Airlines account? How about when an agent promises to return 65,000, only to have another 20,000 disappear? My solution was to spend 9 hours on the phone. None of it worked. Find out what did. Buckle in, this is a long one.
May marks the fifth month in a row where I’ve kept track of the Wi-Fi reliability on all of my flights. With over 50 flights in the books, we have enough of a sample size to start making some reasonable conclusions.
Boy, it was a rough week for me on the miles and points front! United Airlines decided to take 165K miles from my account. When I called to point out that it was a mistake, United took 15K more miles. It’s still a developing situation, but you can hear more about it on this week’s episode of the Miles to Go podcast. You’ll also learn about a promotion MasterCard is running with Airbnb that can save you $25 on a tour or experience on your next vacation. And, we dive […]
April marks the fourth month in a row where I’ve kept track of the Wi-Fi reliability on all of my flights. With over 40 flights in the books, we have enough of a sample size to start making some reasonable conclusions.
With United Airlines eliminating award charts, Hawaiian Airlines new dynamic price, British Airways partner award chart changes and likely American Airlines changes, should you be worried about the value of your miles and points?