The Best of the Rest is my effort to summarize all the travel/miles & points stories that interested me on a daily basis but didn’t have time to write about in length. Culled from over 100 blogs/authors I follow, some are passed along without comment, while I add my analysis to others. This is your shortcut to find out what’s going on in the travel world without having to read dozens of travel blogs to get all the best info.
One of the strongest ways to encourage customer loyalty in the hotel business is to have properties the places your customers actually want to go. There are the obvious business destinations, but luxury properties are equally important in the equation, so that customers can have an enjoyable vacation with the points they earned from business travel. Hyatt continues to expand their leisure presence, setting another pin on the map for future Caribbean expansion.
There were a couple of interesting tidbits yesterday about one of my favorite hotel chains, Hyatt. First, they announced a new brand coming to the Hyatt family. Centric is to debut this year with properties in both the US and abroad. As others have noted, creating a new lifestyle brand seems a bit out of sorts considering the brands Hyatt already has in their portfolio. I’m guessing that market research showed them there was a segment that wasn’t addressed. On the flip side, it may be that there’s a larger […]