American Airlines is working to empower their front line employees to solve your problems. Is that a good thing?
The Best of the Rest is my effort to summarize all the travel/miles & points stories that interested me on a daily basis but didn’t have time to write about in length. Culled from over 100 blogs/authors I follow, some are passed along without comment, while I add my analysis to others. This is your shortcut to find out what’s going on in the travel world without having to read dozens of travel blogs to get all the best info.
Today’s Best of the Rest includes cheap flights to the Caribbean and Alaska, the tale of how the American Airlines flight attendants union chief became like Speaker of the House, why one airline is removing seats and more…..
With virtually all of the pilots participating in the vote, the union has approved the contract offer from management by a margin of almost 2:1. Initial reaction from the union after receiving 23% raises immediately, retroactive to December, an additional 3% increase retroactive to January 1 and another 3% next year? “By voting in favor of the JCBA, our pilots will benefit from higher pay rates. In effect, the pilots of American Airlines made a business decision,” Wilson said in a statement. “APA will now focus on further engagement with […]
I’ll admit, I was a little surprised when I saw that management at American Airlines had agreed to give flight attendants the $81 million a year they lost in arbitration just a week ago. This struck me almost immediately as a really solid decision by management. Given that American Airlines generated almost $1 billion in profit in the most recent fiscal quarter, giving $81 million a year that the flight attendants collectively talked themselves out of certainly should help smooth the relationship further. There were reports that some flight attendants […]
With the help of arbitration, the flight attendants at American Airlines all have one contract. Unfortunately for them, the path this took left a considerable amount in management’s pocket.