American Airlines Empowers Flight Attendants To Offer Compensation On Board When You Have A Problem
American Airlines is working to empower their front line employees to solve your problems. Is that a good thing?
American Airlines is working to empower their front line employees to solve your problems. Is that a good thing?
Marriott disrespected China and paid the price. Boy, did they disrespect China. I mean, horribly so. You won’t believe how bad their behavior was. Mostly because this is a ridiculous story.
Want to take a peek inside an ultra-exclusive restaurant with me? In an airport? Run by an airline? Yup, this is a restaurant most of us will never see the inside of, unless we’re spending a lot of money.
Select Hyatt hotels are pricing points & cash bookings below regular price, making some good deals even better. A link to the list of properties discovered so far.
Now that premium economy has a bit of “age” on it, is it succeeding? Are customers willing to pay extra for the offering?
A bit about what I’m thinking for 2018….
How exactly do you screen passengers when your processing systems are down? That’s what the US Customs and Border Protection folks did for a couple of hours this evening.
It’s been a great year. Want to see what all of you made the post popular posts of 2017?
You may not know who he is, but I’ll bet you’ve walked through a building he designed.
How many seats are too many on an airplane? How many seats are too many on an airplane with only one aisle? Apparently, the airlines are still trying to figure out what that number is. Or, maybe they already passed that number and customer backlash just hasn’t risen enough to consider slowing the process of adding more seats.