Here’s why we should be expecting more from United Airlines as they make changes to their upgrade program.
What is a PlusPoint? Where did my RPUs and GPUs go? All good questions. We have some of those answers, with more likely to come soon. Plenty of questions for United Premier Platinum and 1K members today.
Just over a week ago I had the chance to participate in the retirement of the American Airlines MD-80 at a celebration in Roswell, New Mexico. Taxiing past the rows of retired airplanes, we arrived at a hangar where we got to hear stories from team members on the history of the Mad Dog as well as crawl on some MD-80s ourselves. When I got invited to the event, I asked American Airlines if they could make time with an executive to talk about the MD-80 retirement and what the […]
18 years ago, I didn’t have children. Heck, I wasn’t even married yet. Life was very different for me. And, on a quiet drive to work in the morning on September 11, 2001 I had no idea how to expect what would come next. Shortly after we realized it was real (like, really real) my employer sent us home for the day. I don’t remember if we came back to work the next day or not. All I really remember was sitting on my couch not being able to take […]