Delta Air Lines

What If You Purchase A Basic Economy Fare By Mistake, Or You Change Your Mind?

Now that Delta, American and United have Basic Economy fares, we have lots of questions. What if you purchased a basic economy fare from American Airlines and made a mistake, or changed your mind later? Are you stuck?

It’s Time For Airlines To Invest In Becoming More Reliable

United Airlines and Delta both suffered major outages in the last two weeks, grounding planes and inconveniencing thousands of travelers. It’s time for them to make these episodes painful memories and not annual occurrences.

United Airlines’ New Basic Economy Fares Are Worse Than Expected (And Delta)

United Airlines has announced the parameters for their new basic economy fares. It’s a stark change from what customers get now. It’s also more punitive than I expected.