Wonder if your airline made the top or the bottom of the list for 2016? Who had the most complaints?
Uber and Airbnb are two of the most successful travel startups in recent memory. They’ve signed up tons of customers, opening up new markets on a ferocious pace. And, they keep raising cash to fuel that growth. But, are they really worth as much as they say they are?
Are the Middle East carriers taking over the travel world? Scott McCartney has an interesting article about the aggressive tactics Emirates, et al are employing to grow share from the US to destinations abroad. HT: Loyalty Lobby Quoting from the article: They are winning over customers with service reminiscent of the early days of flying. That means hot towels in economy, plus amenities like onboard showers in first class and a bar in business class. Etihad has flight attendants trained as flying nannies who entertain children from first class, business and […]
I like my iPhone. I really do. There was a time where I used to have to look in the mirror and practice saying it. But now, it flows smoothly off my tongue. But, while it’s a device I rely on heavily (and couldn’t do without) and I really like it, I consider it more of a “best of breed”. Bottom line? I’m not in love. With it or any other smartphone. I’ve tried a handful of Android devices and found them all to be significantly harder to use consistently than the iPhone. Sure, […]
If you’ve been on a plane any time in the past 5 years, you know the drill. All those electronics need to be off before the plane can push back from the gate, right? But, the pilots are using iPads in the cockpit for navigation? It’s always seemed to me like and odd battle to fight. It’s been rumored for some time that the FAA is going to relax the restrictions on the use of electronics during taxi, takeoff and landing. Just rumors, but lots of them. Now, the Wall […]
It shouldn’t come as a shock to anyone that I’m skeptical about the American-US Airways Merger. And, it really isn’t all just about US Airways, either. When Delta and Northwest merged, their elites generally weren’t very happy. But, everyone survived. Then, United and Continental merged. There were disastrous computer issues, some elites saw their upgrade percentage mimic the trajectory of some European Union country’s currency. There were “over entitled” elites. And, it’s not really over. Even without considering the differences between US Airways and American there are plenty of reasons […]
It’s great to see disruption in the travel space, and the app world is a great place to watch that happen. I read a review of Passnfly in the Wall Street Journal and could see how useful something like this could be. Admittedly, I was glossing through the article when I read it the first time. It seemed to pick up a few good pieces of TripIt and add in some features that travelers could find useful (automatically checking you in for a flight). There are a few reasons I […]
If you follow my blog, it’s no secret I’m a big Dreamliner fan. From the inaugural flight BOS-NRT on Japan Airlines to StarMegaDO2 and the best party in the air, StarMegaDO4, I’ve enjoyed every minute flying on (and crawling around) this plane of the future. Last week we had the fire on a 787 in Boston and the subsequent knee-jerk (IMO) “special top-level review” by the FAA. And now, there’s a Wall Street Journal report of a 787 emergency landing in Japan. Quoting from the article: The local fire department in Takamatsu […]