Congressional leaders were clear in testimony earlier this week. The airlines need to work to improve customer service or congress will act. Nobody, including members of congress, wants congress to try to solve the current negative climate of customer service.
American Airlines and United Airlines are both suffering from unexpected drops in credit card sign-ups. That makes a big difference to their bottom line. Here’s why they’re having problems.
It’s been a crazy 36 hours or so of rumors about what American Airlines has planned for 2016. And, while some changes seem “real”, I have doubts about some others. There’s plenty here to believe, question and challenge. What’s your opinion?
Foolishly, I may have thought the fight over Haneda slots was over between Delta and American. But, Delta seems to be interested in pushing the issue again. They might technically be right on this one as well…..