Congressional leaders were clear in testimony earlier this week. The airlines need to work to improve customer service or congress will act. Nobody, including members of congress, wants congress to try to solve the current negative climate of customer service.
American Airlines and United Airlines are both suffering from unexpected drops in credit card sign-ups. That makes a big difference to their bottom line. Here’s why they’re having problems.
Take a moment to enter my quick giveaway where 5 readers will win a free Gogo In-Flight Internet pass.
We were expecting revenue-based earning to be announced by American Airlines at some point. It looks like we are getting a lot more announcements today than just that.
It’s been a crazy 36 hours or so of rumors about what American Airlines has planned for 2016. And, while some changes seem “real”, I have doubts about some others. There’s plenty here to believe, question and challenge. What’s your opinion?
American Airlines is going to be introducing new fares that compete with low-cost carriers. Here’s how I would structure them.
What’s next for passengers inflight? When will faster internet arrive? How much more will it cost?
Foolishly, I may have thought the fight over Haneda slots was over between Delta and American. But, Delta seems to be interested in pushing the issue again. They might technically be right on this one as well…..
A quick spin through the travel world with some information you’ll want to see.
Delta and American have decided to go their own way the next time stormy weather descends. That’s bad for you and I when we travel.