Nobody really wants a delayed flight.  We all have places to be, and it’s important we get there on time.  That’s what the airlines promise, despite countless roadblocks to achieving that goal.  Boarding flights early when they’re so full can be a huge help, but it can also be the wrong answer. I was flying on American Airlines recently and ended up in a conversation with the passenger beside me. I had arrived at the gate about 45 minutes prior to departure because I was hoping to grab a seat […]

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