American Airlines Empowers Flight Attendants To Offer Compensation On Board When You Have A Problem
American Airlines is working to empower their front line employees to solve your problems. Is that a good thing?
American Airlines
Review: American Airlines Flagship First Dining, Miami Airport
Want to take a peek inside an ultra-exclusive restaurant with me? In an airport? Run by an airline? Yup, this is a restaurant most of us will never see the inside of, unless we’re spending a lot of money.
Is American Airlines Succeeding With Premium Economy?
Now that premium economy has a bit of “age” on it, is it succeeding? Are customers willing to pay extra for the offering?
Woman Misses Her Flight, Creates Hilarious Video Dancing With Airline Employees!
A woman missed her flight and, instead of pitching a fit, made a hilarious video dancing with airline employees.
American Airlines Allowing Top-Tier Concierge Key Members To Gift Executive Platinum Status
American Airlines is allowing some top-tier Concierge Key members to gift Executive Platinum status. That’s something of a surprise to me.
Lounge Review: American Airlines Rolls Out The Red Carpet In Their New Miami Flagship Lounge
Take a look inside the massive and beautiful American Airlines Flagship Lounge at Miami International Airport!
When Airlines Offer You A Product So You Don’t Buy It
Airlines are trying to make flying more miserable so we’ll spend more money. Are customers buying up?
I’m Kinda Surprised At What Drives Our Opinion On Airline Customer Service
What does good customer service look like when you’re on an airplane?
American Airlines Will Let You Pay To Keep Your Status In 2018. Is It Worth It?
American Airlines Will Let You Pay To Keep Your Elite Status in 2018. The offers are all over the place for different status levels. Here’s what to expect:
Is American Airlines Shrinking International Flights Considerably From New York JFK?
American Airlines appears poised to shrink their international footprint at New York’s JFK Airport. What does that mean for domestic routes that American serves from JFK?