Marriott

Recent Experience Shows How Marriott Properties Treat Award Bookings Differently Than Paid Bookings

Since Marriott acquired Starwood Preferred Guest a few years ago, the number of paid stays I’ve had with Marriott have been steadily dropping.  It didn’t start out intentional, but I did find myself booking fewer and fewer Marriott stays .  I don’t go out of my way to avoid Marriott.  But, I used to go out of my way to stay with SPG.  As the years have gone by, a number of changes have caused me to continue moving business elsewhere. Marriott has been fairly intentional in establishing a loyalty […]

Marriott’s New Brand Standard That Should Have Never Been Necessary

What’s the saying, one bad actor spoils it for everyone else?  There are over 5,600 Marriott hotels in the US and Canada.  There may be more than one bad apple, but only one hotel that recently made news for charging guests a 2% convenience fee to use a credit card.  I recall reading the original story and thinking how absurd it was.  I spent a number of years in the hotel industry.  We hated taking cash.  It was a necessary evil, but caused all sorts of problems.  Cash creates opportunities […]

Double Points On All Marriott Vacation Rentals

Marriott is offering double points on all vacation home rentals for stays through August 31st at a time when vacation rentals have grown in popularity.  The pandemic has really changed the way people travel.  While some folks have chosen to rent RVs and explore the great outdoors, vacation home rentals have also been a very popular way for folks to continue itching the travel bug. While you need to make your plans soon (book by February 22nd) the cancellation policy on most Marriott home rentals is really generous.  We took […]

Marriott Rolls Out A Summer Promo. Is It Worth It For You?

Hotel Danieli, a member of Marriott Bonvoy

As things start to thaw slowly from the absolute freeze on travel during the height of the COVID-19 crisis, travel brands are trying to figure out what it will take to motivate us to spend our money on travel again.  Hyatt was the first into the market with a triple points earning promotion across their entire portfolio of properties.  They traditionally focus their summer promotion on rebating points to folks who hold their co-branded credit card.  This summer, they’ve chosen so far to incentivize paid travel (though they did offer […]