I was working on a few things yesterday when a friend of mine who reads the blog regularly started texting me some pictures. I was immediately intrigued, even if I try to avoid coach as much as possible! Mike L was sitting on a Boeing 777-200 yesterday when he saw a few new bits United had installed for coach passengers.
As part of the refurbishment, coach passengers will now have access to a small stand where they can clip their mobile phone or rest a tablet while they’re watching TV/movies on their mobile device.
It also appears you could clip a smaller iPad into the shelf as well, though maybe not this big boy:
Oh, And That Dumb Idea
Why, yes. That is a flight attendant call button on the armrest. I applaud United for trying to improve the customer experience. But, putting the call button on the top side of the arm rest just strikes me as a really bad idea. Kinda like this United tray table.
The Final Two Pennies
Mobile phones are ubiquitous. I’m happy to see airlines building this type of functionality into the next generation of seats. I suspect these will get used a lot more than those in-flight phones that were installed in the backs of seats when I was a kid. All you had to do was swipe a credit card, pay $6 a minute, and you could call anyone you wanted!
I can’t fathom why they would put a flight attendant call button on an armrest. I’ve never come across that before on the top of an armrest. It’s possible I’ve seen a seat where it was on the side of the armrest with other controls, but I don’t specifically recall one. Just strikes me as something that won’t go over well in today’s heightened angst both crew and passengers seem to have while flying.
I asked Mike about seat power. No big changes there, two power ports per row in a slightly better location. Setting aside the call button, I’d call this a slam dunk if they’d have added some USB charging.
The post United Makes A Few Cool New Changes To Your Flight Experience (And One Dumb One) Was published first on Pizza in Motion