National Public Radio

Is The New United CEO Up To The Task Of Fixing The Airline?

October 2, 2015By Edward Pizzarello10 Comments

The Jeff Smisek era at United wasn’t a pretty one. Can Oscar Munoz fix that? Customers and employees aren’t happy. Can a genuine CEO who actually wants to fix things make a difference?

Review: Hyatt Regency JFK At Resorts World

Our trip to Hawaii continues. I wrote a quick post about what to expect from our trip as we got under way. I’ve summarized the expected stories below in bullet point in case you have questions before I have time to write all the stories. And, if you want to see short live video posts daily of our trip, you can find those in my private Slack community (sort of my version of Patreon). You can find links to that here and here. We have a lot of fun in […]

Reminder: Free Points For Trivia And Bilt Mastercard Holders Earn Double Points On All Non-Rent Spending Today

I earn affiliate credit if you sign up for the Bilt Rewards Mastercard using links in this story. Just a quick reminder that everyone can earn free Bilt Rewards points today and Bilt Mastercard holders earn double points on all non-rent spend on “Rent Day”, the first of each month. You can also earn five points per dollar on any sports ticket purchases today as well. Even if you don’t have the Bilt card you can earn free points by answering trivia questions and playing Rent Free on the Bilt […]

It’s Not Just A Hotel

Hey, there. Thanks for stopping by. If you don’t follow me on Instagram or were hoping for some actual hotel content, you may want to sit this one out. If you want to hear me talk about one of the greatest experiences our family has ever had…..well, grab a seat. Might be worth grabbing a snack and a drink. I’ve been known to get a bit……wordy. It’s just a hotel. It’s only for Star Wars fans. Why would anyone pay that much to dress up in costumes? Those are the […]

Redeem Points For NFL Tickets And Suite Access!

I earn affiliate credit if you sign up for the Bilt Rewards Mastercard using links in this story. I appreciate your support! Bilt announced the launch of “Bilt Experiences” this morning as part of their October Rent Day promotion. Members will be able to redeem Bilt points for various experiences including concerts and sporting events. You don’t need the Bilt Rewards Mastercard. But, it sure helps to build your balance quickly. While we don’t have a full list of experiences yet, Bilt is launching this new redemption opportunity with tickets […]

DEAL (Increased to 5 Cards): Up To 14% Discount Again On Southwest Gift Cards (today and tomorrow Only)

Big thanks to Sean from my Slack community for bringing this one to my attention. This offer could be a great way to leverage the current shortcut promotion to Southwest’s Companion Pass. Costco is offering a slightly lower discount on Southwest gift cards than they offered a couple of months ago, except this time you can purchase up to 5 gift cards! The banner is back on the top of the Costco website showing that $500 gift cards are discounted. The total for five $500 gift cards after discount is […]

I Flew Frontier, Saved $400 And Didn’t Die. My Frontier Airlines Review

Those low-cost carriers always have very appetizing fare sales. Who wouldn’t want to pay $20 to fly somewhere? But, what does $20 really buy you? I found out exactly what Frontier does (and doesn’t) offer customers on my first flight with them recently.

How To Use New Metro Silver Line To Get Between Dulles and Reagan National Airports

People talk about how bad the traffic is in places like Los Angeles with plenty of adjectives. And, it is quite bad. But, the traffic in DC is what I refer to as “stealthy bad”. It doesn’t get the same press that LA traffic does, but a trip that normally takes an hour can easily turn into a 3-hour ordeal. With visiting dignitaries, protests and construction as variables, weather can also wreak havoc on a system that consistently backs up during rush hour. For those of us that live in […]

Update: American Airlines Variable Choice Plus Pricing A Feature, Not A Bug

I have to admit, I was pretty pleased with the original announcement that American Airlines was creating bundled pricing that included change fees at a lower apparent cost. Things got a little better when American also announced they were expanding the timeframe you could request a same day change to your flight. And, then things started to get a bit screwy. It started with just one flight I couldn’t get to price right with Choice Plus as an add-on. But, then I did a bit more digging and found out […]

A Summary Of United Airlines Global Services Benefits

As travel has gotten more stressful the benefits of elite status are even more valuable. In some cases, what used to be free for everyone is now only free for those customers that fly most frequently. I value my American Airlines Executive Platinum status more highly than any status I’ve earned, including 1K service with United Airlines. However, Global Services is another matter. For those not aware, Global Services is an invitation-only status level that United bestows on their best customers. What defines a best customer? Well, United doesn’t list […]