Loyalty Points

American Airlines Makes Changes To Their New Loyalty Program Less Than A Year After Launch

Less than a year after American Airlines launched their new loyalty program they’re tweaking the requirements to earn status as well as the benefits. This is on the heels of United Airlines finally adopting the requirements they announced in 2019 and Delta increasing their qualification requirements.  I’m not surprised to see American making changes a year in.  Okay, maybe a bit surprised.  But, I wholeheartedly agree this is the right approach.  Smart companies continue to innovate where they see opportunities.  In most cases, small tweaks are more well-received by customers […]

Painful Spirit Airlines Fees And Everything Else I Learned Last Week On The Road

It was an interesting week on the road, for sure.  My original plan this past week involved four airplane flights, which changed into five (across four different airlines), and then ultimately four flights on three airlines.  This is the unfortunate cross-section of business travel, COVID and crazy airline schedules.  Amidst this was the realization that Spirit Airlines has some pretty oppressive fees. Flight schedules took another sharp turn against effective business travel.  For my date of travel I couldn’t get to my destination (Reno) until after 12pm no matter how […]