Is Delta Adding Fuel Surcharges To Award Tickets From The US To Europe?
Lots of teeth gnashing recently about Delta’s apparent glitch in adding fuel surcharges to award tickets from the US to Europe. Was it a mistake?
Glitch
Is Everything Back To “Normal” With American Airlines Elite Upgrades?
There are reports that American Airlines fixed a system glitch that was preventing elite members from receiving complimentary upgrades before they reached the airport. But, is it really fixed?
Keep An Eye Out For Airline Website Glitches. Some Hurt, Some Help.
There’s no doubt in my mind that airlines are a very complicated business to run. Planes, crews, fares and a million other details to manage. And yet, it really does surprise me that there are still some pretty blatant shortcomings in the reliability of…