First Class Upgrade

United Treating Pilots Better Than Their Best Customers To Help Navigate COVID-19

Airlines are facing an incredibly unique set of challenges.  The “winners” from this time period will be those that continue to make the best decisions possible.  There’s certainly no playbook for navigating a pandemic while trying to run a massive airline. Admittedly, I’m running behind on writing about this story.  A few weeks ago View From The Wing covered news that United Airlines had made some unique concessions to their pilots to help them navigate COVID-19: Pilots also achieved permanent, positive-space First Class deadheads, with stand-by eligibility before paying passengers, […]