Delta Sky Club

Delta Should Proactively Offer All Sky Club Members A Refund

Delta Air Lines has what some folks might call a “good problem”.  In reality, this problem is causing frustration with many of the airline’s best customers, something we discussed in detail this week.  For quite some time the domestic airlines ran very mediocre lounges in the US. The lounges were a quieter place for members to catch up on work or relax in between flights.  Food offerings were meager as were drink choices. Delta set out to change that, and has done an excellent job.  Massive renovations and staffing increases […]