I recently reviewed my stay at the Grand Hyatt New York after their renovation. While I enjoyed the stay, I definitely wasn’t blown away. So, it was interesting to hear the opinion of a friend who shares a lot of the same fanaticism about…
The New York Times is reporting that AA is very close to a deal with it’s pilots union. I may be whistling past the graveyard, but I think this is excellent news. AA and the pilots have been fighting negotiating for virtually 4 years. The…
Over the course of my travels I’ve visited a lot of airports. Over 80 by last count, which still pales in comparison to some people I know. Included in that number are all of the top 25 US airports by passenger volume. Well, with…
I’ve never been the biggest Doug Parker fan. I think he says thing sometimes just to make headlines, and frankly I think he has something of an ego. So, to see stories like this one keep popping up is a bit annoying. Doug says…
It’s only June and I’m already over 80,000 miles in the air for the year. Now, some will scoff at that number and have probably booked much more than that. Most of my trips are domestic short haul, so there’s a bunch of them….
I decided I wasn’t really satisfied with the compensation offer United had made me previously for my delay, so I decided to write them another note. In case you don’t have the whole story, you can read about my compensation request here and the…
As I’ve started to blog more frequently, I’ve started to come across other people in the blogosphere that are doing some pretty cool things. And, while I wouldn’t buy an RV if I gave up my day job, I applaud this couple for doing…
I recently (finally) heard from United on my 5-hour delay from 4 weeks ago. In case you missed it, the original post is here. It took about 3 weeks for United to reply to my e-mail. This was a bit of a surprise as…
Scott McCartney’s weekly piece in the Thursday Wall Street Journal is one I look forward to reading each week. With few exceptions I enjoy what he writes. Sometimes it’s high-level, sometimes entry level. And, while Scott takes views I sometimes disagree with, he doesn’t…
AA and HP have agreed that HP will not be building a custom solution for AA’s new passenger services system. Maya Liebman, whom I know and respect, said in part: “I think we have tended to create our own thing not necessarily because it’s…