Author: Edward Pizzarello

My goal in life is to fill my family’s passports with stamps, creating buckets of memories along the way. You’ll find me writing about realistic ways for normal people to travel the world, whether you’re on a budget or enjoy luxury. I also enjoy taking us on the occasional detour to explore the inner workings of the travel industry.
a white character sitting on the floor with a blue question mark

Dear United, It Shouldn’t Be This Hard

Airline employees have unions to band together and discuss their grievances with an airline. Customers don’t have the same ability to band together two let an airline know something disappoints them. A recent experience on a United flight makes me wonder what would happen if customers banded together to air their grievances with the airline.