12 Days of Hyatt & MGM In Vegas: Bellagio
Boy, am I running behind! I’m trying to catch up on all the goals I set out to accomplish, one of which was staying at all 12 MGM properties in Las Vegas (in recognition of the Hyatt/MGM partnership) and reviewing them. Catching back up now with the next review in the series.
The 12 properties (with past and future reviews) are:
- MGM Grand (Review)
- THEhotel at Mandalay Bay
- Vdara
- Aria
- Signature at MGM Grand
- Excalibur
- Luxor
- Monte Carlo
- New York New York
- Mirage
- Bellagio
- Mandalay Bay
When I first started traveling to Las Vegas regularly, Bellagio was the new luxury casino. There really wasn’t much like it in terms of opulence when it came to rooms, decor and restaurants. I can remember walking into what I thought was the lobby bar and finding out it was Petrossian, the caviar bar. I was stunned when I saw the prices.
Fast forward a great many years and I had booked a one-night stay in a King room so I could put together a quick review. I walked through the colorful lobby and asked someone at the front desk if there was a separate check-in for Noir members (might as well use it before I lose it!). They directed me to a discreet door tucked away in the main garden area that I had never noticed before. Inside was a decent sized lounge with a variety of snacks and drinks and a private check-in area.
The agent there was happy to help me but there was some confusion about my Noir status. I showed her my Noir card and my Hyatt Diamond card, just in case. Since one of the benefits of Noir status is suite upgrades, I asked about available suites to test this benefit. She politely told me all suites were occupied, though their website said otherwise.
It was only a one-night stay and I was on my own, so I didn’t really care about a suite. She then told me the only room she had for me was a room with two Queen beds (I believe she said it might have been a smoking room as well, but I don’t recall specifically). I showed her my confirmation where I had requested a King bed and this seemed to faze here exactly not at all. It was late and the bed type wasn’t specifically important to me. But I did find the experience odd, especially given that the website listed rooms with King beds for sale and seemed very empty as I walked around (a big part of the front desk was closed off).
It was a quick walk to the elevators and up to my room. The room itself seemed to be appointed nicely when I walked in, but on further inspection, it definitely showed some wear. Some of it was understandable, scratches on furniture, etc. But, in the bathroom, the toilet seat literally had the enamel worn off in quite a few spots. The rooms were, in a word, tired.
The bathroom was sizable, with a large tub and a big shower. The shower head seemed to be clogged up but was still adequate.
The bedroom has a small desk to work at, though you can tell the rooms were built in a time where workspace layout and things like outlets were an afterthought.
Bellagio has a great selection of restaurants and I chose Yellowtail for a quick bite. It’s a Japanese/sushi restaurant that has a decent selection of hot and cold plates to accompany the sushi menu. To go with my maguro, I chose some tempura king crab and a big eye tuna pizza. Both were excellent.
Bottom Line It For Me, Ed
The Bellagio has a solid variety of restaurants to experience and there’s always something interesting to see in the Conservatory. It’s definitely a place to visit when you come to Vegas. However, I found nothing special about the guest rooms compared to some of the newer casinos in Vegas. And, considering that Bellagio can be more expensive than other casinos on the Strip, I think there are better values. For Hyatt Gold Passport members, the property is a Category 6, which means 25,000 points for an award night. Make sure to shop around for rates before dropping 25,000 points on Bellagio, and consider some of the 20,000 point hotels like Mandalay Bay.
The post 12 Days of Hyatt & MGM In Vegas: Bellagio was published first on Pizza In Motion.
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Why would you let them put you in a crapoy room when you have the highest status?
Just show them your screenshot and ask for a manager.
Michael, it was late and I was on my own, so the difference between one and two beds wasn’t a big deal. I rarely cause a scene at the FD unless it’s truly important. And, for this, it really wasn’t important to me for a one-night stay.
Thanks for this series. For the Bellagio, it seems like they’re not what they used to be. Sad in a way, but better to know.
Christian, I still like most things Bellagio. Just not the rooms. Glad you’re finding the series useful.
thanks for the review, if they crap on diamond members, I don’t want to know what room a platinum member would get. Poor customer service is why Mlife is losing money and customers and you should follow up with the manager to let them know how they are treating customers with status….I was going to stay there next trip, but I will skip it and stay at Palazzo for free instead, as usual. Rooms are a dime a dozen in Vegas, or free if you gamble….to get treated like you did on a paid stay, shows how little they care.
For the most part, rooms in Vegas are a commodity. There are enough in each category that, barring a huge event like a fight, you should be able to shop around.
Wise, I like Palazzo as well. I used to stay there before the Hyatt partnership with M Life was announced. Nice rooms.
Yikes, sounds like you got treated like crap! I agree with the other poster I can’t imagine how the rest of us would get treated if you have Noir and was treated like that. Seems like it was totally worthless.
I get that you were alone but still I always try to get treated with respect which you didn’t get treated. Sounds like the check in agent was lazy. I would have definitely called her on it, especially if rooms were showing as available.