Did United deny a passenger boarding or refuse them transport? They might sound like the same thing, but the legal argument is important (and nuanced).
United Flight 3411
Clarifying Some Important Facts On The Horrible United Airlines Situation
My Twitter feed exploded with folks who believe they have all the facts in the horrific situation that evolved on United Flight 3411. Given some of the comments, I thought it was important to clarify a few misunderstandings.
