The COVID-19 pandemic has turned the travel industry on its head. Airlines and hotel chains have had to recreate their business on almost a daily basis to survive. As the pandemic has stretched on, these travel brands have started looking to the future. In the case of airlines, their loyalty program will likely be a significant part of a new path forward. That’s why a recent promotion by American Airlines is so interesting. One Mile at a Time wrote about a new promotion AAdvantage launched recently, Tailwind. The particulars of […]
