Middle Seat

A Loyalty Program Is A Two-Way Street

October 12, 2016By Edward Pizzarello4 Comments

Shame on you? Shame on me? Who’s to be blamed when a loyalty program decides not to honor a promotion.

Help Me Help A Reader: Downgraded On Trans-Pacific Flight

October 28, 2015By Edward Pizzarello4 Comments

What happens when the seat you pay for is broken? What should the airline do to make it right? Help out a reader by weighing in here.

A (Somewhat) Typical Business Travel Day

January 22, 2015By Edward Pizzarello0 Comments

Some people think that my travel life is all sunshine and roses. Sure, they think, maybe it can be a drag from time to time to travel for work, but you get to visit all these cool places! Yes, the vacations can be tons of fun. And, sometimes work travel is fun. Just not as often as you might think. I decided to log one of my recent travel days from start to finish to give a bit of an inside view to the “glamour” that is my travel life. In […]

What Happened On That Day I Tried To Ride All The Rides At Disney World

Sweating, puking, laughing, crying and a whole lot more. What happened on that day I tried to ride all the rides at Disney World.

American Airlines Changes Policy On Delays And Cancellations, Tougher For Customers. Is It Fair?

Have you ever had a flight that was delayed or cancelled? Did the airline move you to another airline so you could get where you needed to go? Do you think it’s fair for an airline to move some passengers to another airline during delays or cancellations but not move others?

If You Had One Day In Rome, Italy….

Rome is always on my mind. It’s a great choice for the next post in our series of places in the world to explore. What would you do with one day in Rome?

New Episode: Win A Signed Book And Free Car Rentals!

The newest Miles To Go episode is ready for you to download and listen! We had a unique segment this week with Linnea Hartsuyker, author of The Sea Queen. This is the second book in a trilogy, the first being The Half-Drowned King. Linnea was nice enough to sign a few copies of her newest book for me. That means they’re gifts for you, my faithful readers and listeners. Pop on over to my podcast website for the details on how to win. And, I wouldn’t hate it if you […]

Win A Copy Of The Sea Queen Signed By The Author!

In case you missed it…. I’m having quite a bit of fun with the podcast right now. We had a unique segment this week with Linnea Hartsuyker, author of The Sea Queen. This is the second book in a trilogy, the first being The Half-Drowned King. Linnea was nice enough to sign a few copies of her newest book for me. That means they’re gifts for you, my faithful readers and listeners. Pop on over to my podcast website for the details on how to win. And, I wouldn’t hate […]

I Flew Frontier, Saved $400 And Didn’t Die. My Frontier Airlines Review

Those low-cost carriers always have very appetizing fare sales. Who wouldn’t want to pay $20 to fly somewhere? But, what does $20 really buy you? I found out exactly what Frontier does (and doesn’t) offer customers on my first flight with them recently.

A Summary Of United Airlines Global Services Benefits

As travel has gotten more stressful the benefits of elite status are even more valuable. In some cases, what used to be free for everyone is now only free for those customers that fly most frequently. I value my American Airlines Executive Platinum status more highly than any status I’ve earned, including 1K service with United Airlines. However, Global Services is another matter. For those not aware, Global Services is an invitation-only status level that United bestows on their best customers. What defines a best customer? Well, United doesn’t list […]

Update: American Airlines Variable Choice Plus Pricing A Feature, Not A Bug

I have to admit, I was pretty pleased with the original announcement that American Airlines was creating bundled pricing that included change fees at a lower apparent cost. Things got a little better when American also announced they were expanding the timeframe you could request a same day change to your flight. And, then things started to get a bit screwy. It started with just one flight I couldn’t get to price right with Choice Plus as an add-on. But, then I did a bit more digging and found out […]

Is Foursquare Dead?

Venture Beat doesn’t think so, and I’m not 100% sure they’re wrong. But, before I discuss the article, a little background on why someone allergic to social media like me became a Foursquare nut. A few years ago, a company called TopGuest came up with this concept where you could earn airline miles and hotel points for checking in at various places on Foursquare. I can’t say I thought it was a terribly good business model, but they convinced a bunch of hotel chains to hand out miles for this. […]

How To Use New Metro Silver Line To Get Between Dulles and Reagan National Airports

People talk about how bad the traffic is in places like Los Angeles with plenty of adjectives. And, it is quite bad. But, the traffic in DC is what I refer to as “stealthy bad”. It doesn’t get the same press that LA traffic does, but a trip that normally takes an hour can easily turn into a 3-hour ordeal. With visiting dignitaries, protests and construction as variables, weather can also wreak havoc on a system that consistently backs up during rush hour. For those of us that live in […]