Shame on you? Shame on me? Who’s to be blamed when a loyalty program decides not to honor a promotion.
Middle Seat
Help Me Help A Reader: Downgraded On Trans-Pacific Flight
What happens when the seat you pay for is broken? What should the airline do to make it right? Help out a reader by weighing in here.
A (Somewhat) Typical Business Travel Day
Some people think that my travel life is all sunshine and roses. Sure, they think, maybe it can be a drag from time to time to travel for work, but you get to visit all these cool places! Yes, the vacations can be tons of fun. And, sometimes work travel is fun. Just not as often as you might think. I decided to log one of my recent travel days from start to finish to give a bit of an inside view to the “glamour” that is my travel life. In […]
