The flying experience can be so much more then getting from point A to point B. With so many complications arising and service levels eroding generally, many people feel more like they’re boarding a flying bus than the upscale experience of my father’s age of flying. I wanted to share the story of a day where travel plans went awry, and yet it turned out to be a great day for a number of reasons. The story also includes a flight crew that made our day extra special in […]
