Southwest Chooses To Kick The Can Down The Road on A New Reservation System
According to this article, Southwest has chosen to extend their contract with SABRE for another few years.
On it’s face, this isn’t really a big deal. And, with their acquisition of AirTran, it’s not surprising that they’re not going to rebuild their reservation system.
And, while this isn’t a big deal, I do have a small issue with the current Southwest reservation system. I use a couple of tools that search for fares across multiple airlines. Because of how Southwest chooses to distribute their fares, they don’t appear alongside everyone else’s prices. Not a huge deal, since I don’t fly Southwest. But, when I’m trying to find the cheapest fare for someone, Southwest is a viable alternative.
So is AirTran. AirTran is still currently displayed alongside those other airfares, and I hope that doesn’t change. It remains to be seen how that will all come together as Southwest continues the integration.