Passenger Experience

Delta Gives Bombardier A Big Boost With A Home For The C Series

May 1, 2016By Edward Pizzarello0 Comments

Bombardier made the bold decision many years ago to develop a completely new plane that would ultimately compete with the titans of the airframe industry, Boeing and Airbus. The audacious move took a major step forward to success when Bombardier landed a big order from Delta. What does this mean for passengers?

What I Learned From One Day At APEX, And What It Means For You As A Traveler

October 15, 2015By Edward Pizzarello2 Comments

What’s next for passengers inflight? When will faster internet arrive? How much more will it cost?

Is A Big Change Coming To Cheap Airline Tickets?

We’re in an unbelievable era of cheap flights. Every time I feel like saying these are the cheapest fares I can recall seeing, we catch another surprise. As with many good things, it appears it may be possible that the government is fixing to put a dent in that, albeit unintentionally. I’ve been reading about a bill working its way through Congress that would potentially limit fees airlines can charge. This is on the heels of a few airlines raising the price of your first checked bag. Not all the […]

Great Travel Deals! Travel Auctions Ending Soon

I’m a deal junkie. Chances are, you’re a deal junkie too. Take a look at these travel auctions to see if you can find your next great travel deal.

Marriott Quietly Removes Elite Benefits From Online Travel Agency Bookings

Marriott quietly made a change that’s likely to have a big impact on frequent travelers. Loyalty program members will no longer have elite benefits on stays booked through online travel agencies (OTAs). Will all Marriott properties be enforcing this rule, or will it be selectively enforced? Are you willing to risk it?

NowBoarding: Lee Huffman, Bald Thoughts!

Work and life have me running behind as usual. While we published podcast episodes the last few weeks, I neglected to post about them here. So, you might have missed Lee Huffman as my guest on the NowBoarding Podcast. Author of the Bald Thoughts blog, I can confirm he is bald. Really bald. From his early days as a kid listening on a CB radio and riding in a semi truck across Texas to traveling with his wife all over the country using the Southwest companion pass, Lee is very […]

Now Boarding: Keri Anderson, Heels First Travel!

Work and life have me running behind as usual. While we published podcast episodes the last few weeks, I neglected to post about them here. So, you might have missed Keri Anderson as my guest on the NowBoarding Podcast. Keri and I have been friends for a number of years, but I still learned a few new things from sitting down with her. She started out traveling when she was in college, traveling internationally on a tight budget, hopping from hostel to hostel. But, when did she really get bitten […]

I Flew Frontier, Saved $400 And Didn’t Die. My Frontier Airlines Review

Those low-cost carriers always have very appetizing fare sales. Who wouldn’t want to pay $20 to fly somewhere? But, what does $20 really buy you? I found out exactly what Frontier does (and doesn’t) offer customers on my first flight with them recently.

A Summary Of United Airlines Global Services Benefits

As travel has gotten more stressful the benefits of elite status are even more valuable. In some cases, what used to be free for everyone is now only free for those customers that fly most frequently. I value my American Airlines Executive Platinum status more highly than any status I’ve earned, including 1K service with United Airlines. However, Global Services is another matter. For those not aware, Global Services is an invitation-only status level that United bestows on their best customers. What defines a best customer? Well, United doesn’t list […]

Is Foursquare Dead?

Venture Beat doesn’t think so, and I’m not 100% sure they’re wrong. But, before I discuss the article, a little background on why someone allergic to social media like me became a Foursquare nut. A few years ago, a company called TopGuest came up with this concept where you could earn airline miles and hotel points for checking in at various places on Foursquare. I can’t say I thought it was a terribly good business model, but they convinced a bunch of hotel chains to hand out miles for this. […]

Update: American Airlines Variable Choice Plus Pricing A Feature, Not A Bug

I have to admit, I was pretty pleased with the original announcement that American Airlines was creating bundled pricing that included change fees at a lower apparent cost. Things got a little better when American also announced they were expanding the timeframe you could request a same day change to your flight. And, then things started to get a bit screwy. It started with just one flight I couldn’t get to price right with Choice Plus as an add-on. But, then I did a bit more digging and found out […]

How To Use New Metro Silver Line To Get Between Dulles and Reagan National Airports

People talk about how bad the traffic is in places like Los Angeles with plenty of adjectives. And, it is quite bad. But, the traffic in DC is what I refer to as “stealthy bad”. It doesn’t get the same press that LA traffic does, but a trip that normally takes an hour can easily turn into a 3-hour ordeal. With visiting dignitaries, protests and construction as variables, weather can also wreak havoc on a system that consistently backs up during rush hour. For those of us that live in […]