Herb Kelleher is one of the best guys to tell stories about a volatile age in the commercial industry. Even though I haven’t spent much time flying Southwest, I marvel at how they survived and thrived in some very tough times. Here’s a fun 30 minutes with Herb Kelleher.
Is The New United CEO Up To The Task Of Fixing The Airline?
The Jeff Smisek era at United wasn’t a pretty one. Can Oscar Munoz fix that? Customers and employees aren’t happy. Can a genuine CEO who actually wants to fix things make a difference?