An Update on My 5-Hour United 2 Broken Plane Delay

I recently (finally) heard from United on my 5-hour delay from 4 weeks ago.  In case you missed it, the original post is here.  It took about 3 weeks for United to reply to my e-mail.  This was a bit of a surprise as the phone times have gone back to normal post-merger. I was offered $250 in compensation for my delay.  I’ve received more generous compensation prior to the March integration.  I asked some other veteran travelers and one confirmed that he had been hearing that compensation overall was […]