United Airlines apparently started a trend on Sunday when they announced they were permanently eliminating change fees on tickets and making it easier to standby or same-day change to another flight. There’s no question this is a customer-friendly move. We can argue how long “permanently” will be since I’m pretty sure I’ll be writing about travel when change fees are once again a revenue source and a thorn in customer’s sides. But, there’s no argument this puts more money back in customers’ pockets. Delta and American were quick to match […]
American Airlines
Wow! American Airlines and JetBlue Form The Strategic Partnership I Always Hoped For
American Airlines and JetBlue have announced a very interesting partnership this morning. For over a decade, I flew American Airlines every week. During those times, there were always two weak areas in their coverage. The northeast and northwest parts of the country were lacking great connectivity. American Airlines solved the northwest issue by forming a much tighter partnership with Alaska Airlines earlier this year. Side note: it’s been such a crazy few months I thought this happened last year….. Now, American has worked to shore up their lack of connections […]
2019 Airline Status Review And A Look Towards 2020
I had a healthy diet of United Airlines in 2019, which isn’t good for my blood pressure. What does 2020 look like for you? Here’s what I’m expecting….
Monthly Airplane Wi-Fi Reliability Report Card: September 2019
September is the 9th month I’ve been tracking my wi-fi reliability across all flights and airlines I’ve flown. United continues to lead the pack as the worst among them.
What Do You Think Of Yesterday’s Crazy Award Deal To New Zealand?
Crazy or just crazy like a fox? What do you think about people who jumped on the deal of the year last night, 10,000 mile round-trip flights to New Zealand.
WOW! 10,000 Mile Round-Trip Flights To New Zealand
Run, don’t walk! This deal won’t last long. 10,000 mile round-trip flights to New Zealand.
It’s Business, American Airlines
A recent status challenge I considered with American Airlines reminds me how much has changed over the years.
UGH: Blister Pops On Airplane Splashing Blood On Fellow Passengers
I mean, really? If there weren’t pictures I would guess this wasn’t even real. Well, no. I know better. Anything can, and will, happen when traveling.
Monthly Airplane Wi-Fi Reliability Report Card: August 2019
August was a pretty successful month as far as airplane wi-fi reliability was concerned. Given how bad United Wi-Fi has been, I’ll wait to claim this a win.
My Interview With American Airlines Senior VP Kurt Stache
Just over a week ago I had the chance to participate in the retirement of the American Airlines MD-80 at a celebration in Roswell, New Mexico. Taxiing past the rows of retired airplanes, we arrived at a hangar where we got to hear stories from team members on the history of the Mad Dog as well as crawl on some MD-80s ourselves. When I got invited to the event, I asked American Airlines if they could make time with an executive to talk about the MD-80 retirement and what the […]
