A Quick Walk Through An Example of a Mistake by an Airline That You Can Capitalize On

ByEdward Pizzarello

Lots of useful stuff on View From the Wing this week.

I’ve been able to catch quite a few mistake fares and other quirky sale options from the airlines and hotel chains over the years.  Due to work travel I’ve also had to let a bunch go by as well.  But, it’s always good to know what to be prepared for and what your rights are in different situations.

As a whole, airlines generally honor mistake fares.  It’s bad PR when they don’t.  Even so, they may attempt to deny these offers from time to time.

Gary chronicles a recent United website snafu that was honoring tickets to Hong Kong or connecting through Hong Kong for ONLY 4 MILES.

There’s an informative blow-by-blow update on View From the Wing to follow along.

UDPATE:  Gary has a second post about United’s public reply on these awards.

My goal in life is to fill my family’s passports with stamps, creating buckets of memories along the way. You’ll find me writing about realistic ways for normal people to travel the world, whether you’re on a budget or enjoy luxury. I also enjoy taking us on the occasional detour to explore the inner workings of the travel industry.

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