Wall Street

Is Wall Street To Blame For Poor Airline Service?

It’s a bit of a crazy time for air travel right now.  When a United passenger was dragged off an airplane earlier this year, it seemed like an explosion of incidents started hitting the news. But, where’s the root of the problem? Is someone at the airlines telling employees they should cancel passenger tickets when the customer does something they don’t like?  Or, is management focused on other areas? A recent New York Times article suggests the latter.  Top airline executives are financially rewarded for profitability.  Short term profitability at […]

Review: Grand Hyatt New York

I had another one night stay in NYC this past week, so I decided to try the Grand Hyatt New York.  This property has gotten some bad reviews over the last few years but it had recently completed a renovation so I wanted to see how it turned out. I had been in the lobby recently, but had forgotten about the somewhat bizarre head statues. It was after midnight when I checked in, so I didn’t want to hang around the lobby too long.  There was actually a line to […]