United Airlines

British Airways Extending Elite Status 2 Years, Free Private Jet Memberships And An Automated Hotel

The Best of the Rest is my effort to summarize all the travel/miles & points stories that interested me on a daily basis but didn’t have time to write about in length. Culled from over 100 blogs/authors I follow, some are passed along without comment, while I add my analysis to others. This is your shortcut to find out what’s going on in the travel world without having to read dozens of travel blogs to get all the best info.

Increased Credit Card Sign-Up Bonuses, Cheap Flights To Europe And Where to Find Lava!

The Best of the Rest is my effort to summarize all the travel/miles & points stories that interested me on a daily basis but didn’t have time to write about in length. Culled from over 100 blogs/authors I follow, some are passed along without comment, while I add my analysis to others. This is your shortcut to find out what’s going on in the travel world without having to read dozens of travel blogs to get all the best info.

Is Wall Street To Blame For Poor Airline Service?

It’s a bit of a crazy time for air travel right now.  When a United passenger was dragged off an airplane earlier this year, it seemed like an explosion of incidents started hitting the news. But, where’s the root of the problem? Is someone at the airlines telling employees they should cancel passenger tickets when the customer does something they don’t like?  Or, is management focused on other areas? A recent New York Times article suggests the latter.  Top airline executives are financially rewarded for profitability.  Short term profitability at […]

Are Basic Economy Fares The Worst The Airlines Can Treat Us?

Basic Economy fares have now spread across all 3 of the legacy carriers. American Airlines and United Airlines took a harsher path than Delta did, taking away even more benefits than Delta did. Is this the beginning or the end of the latest round of cuts customers will have to endure?

Airlines Are Taking Away Legroom. How Far Will This Go?

If you’re taller than me, you’re probably not going to like the latest changes the airlines are planning. Air travel is about to get a bit less comfortable for all of us. Given all the negative changes over the last few years, that almost doesn’t seem possible.

Congress Threatens To Weigh In If Airlines Don’t Improve Customer Service

Congressional leaders were clear in testimony earlier this week. The airlines need to work to improve customer service or congress will act. Nobody, including members of congress, wants congress to try to solve the current negative climate of customer service.